Frequently Asked Questions

Find answers to common questions about our services, process, and pricing. Can't find what you're looking for? Contact us directly!

General

We offer a wide range of technology services including web development, mobile app development (iOS & Android), IoT solutions, cybersecurity services, UI/UX design, and technical training. Our team specializes in creating custom solutions tailored to your business needs.
Our headquarters is located in Wuse 2, Abuja, Nigeria. However, we serve clients globally and offer remote collaboration options for projects worldwide.
Cyrex Ltd has been providing innovative technology solutions since our founding. We have built a strong reputation for delivering high-quality projects on time and within budget.

Services & Projects

Project timelines vary depending on complexity and scope. A simple website might take 2-4 weeks, while a complex mobile app could take 2-6 months. During our initial consultation, we'll provide a detailed timeline specific to your project.
We work with businesses of all sizes – from startups to established enterprises. We understand the unique challenges startups face and offer flexible solutions and payment terms to accommodate different business stages.
Absolutely! We offer ongoing maintenance and support services for existing applications, whether we built them or not. This includes bug fixes, feature updates, security patches, and performance optimization.
Yes, we can help you with hosting setup, domain registration, and ongoing server management. We work with reliable hosting providers to ensure your application runs smoothly and securely.

Pricing & Payment

Pricing varies based on project complexity, features, and timeline. We offer competitive rates and provide detailed quotes after understanding your requirements. Contact us for a free consultation and customized quote.
We accept various payment methods including bank transfers, credit/debit cards, and mobile money. For larger projects, we typically work with milestone-based payments to ensure transparency and mutual trust.
Yes, we offer flexible payment plans for larger projects. Typically, we structure payments around project milestones – initial deposit, mid-project payment, and final payment upon completion.
No hidden costs! We provide transparent, detailed quotes that outline all expenses. Any additional costs (like third-party services or major scope changes) are discussed and approved before implementation.

Process & Communication

We maintain regular communication through your preferred channels – email, phone, WhatsApp, Slack, or video calls. We provide weekly progress updates and are always available to address questions or concerns.
Absolutely! We believe in transparent development. You'll have access to staging environments and regular demos to review progress, provide feedback, and ensure the project is heading in the right direction.
Minor adjustments are normal and expected. For significant changes that affect scope or timeline, we'll discuss the implications and provide updated timelines and quotes if necessary.
After launch, we provide training, documentation, and a warranty period for bug fixes. We also offer ongoing maintenance packages to keep your application updated, secure, and performing optimally.

Technical

We use modern, industry-standard technologies including React, Next.js, Node.js, Flutter, React Native, Python, and more. We choose the best technology stack based on your project requirements and long-term goals.
Yes! Upon final payment, you receive full ownership of the source code and all project deliverables. We can also provide documentation to help you or future developers maintain the project.
Security is a top priority. We follow industry best practices including secure coding standards, regular security audits, encryption, secure authentication, and compliance with relevant data protection regulations.
Yes! We offer training sessions to help your team effectively use and manage the applications we build. We also provide technical training courses in various technologies – check our Training service for details.

Still Have Questions?

We're here to help! Reach out to us and we'll get back to you as soon as possible.